Avoid General Technology Fraud: What You Need to Know – Lab

Technology fraud continues to grow more convincingly, but with the right knowledge, you can protect yourself and your device. Scammers often target daily users via email, telephone calls, pop-ups, and fake websites. They want access to your personal information, financial accounts, or control over your device.

Learn how to see the red flag and take the following steps to stay safe.

Don’t Believe Random Pop-Up

One of the most common technical support frauds involves pop-up warnings on your cellphone or computer. These messages usually claim your device has a virus or serious problem. They urge you to call the “technical support” number or download the software. If you follow their instructions, you can provide scammers control over your device.

Close the pop-up immediately. Never call the number or click on the link. If you are not sure if your device has a problem, visit a trusted technology store like a lab and ask for a fast diagnostic.

Be careful with an unexpected call or message

Scammers sometimes pose as representatives of companies such as Apple, Microsoft, or even your bank. They can call or send an email to you, claiming there is suspicious activity in your account. Then, they will ask for your password or remote access to your device.

Legitimate companies will not ask for sensitive information in this way. If someone contacts you unexpectedly and asks for access, close or delete the message. Contact the company directly using the verified number of their website if you have a problem.

Be careful with phishing email

PHishing email try to deceive you to click on the link or open an attachment. These messages often look like they come from trusted sources, such as shipping companies, streaming services, or online stores. They create a sense of urgency to make you act quickly.

Pay close attention to the sender’s email address. Scammers often use an address that looks similar to the original but includes a few variations. Avoid clicking on suspicious links and deleting any message that doesn’t feel right.

Avoid using public Wi-Fi without protection

The Public Wi-Fi network in cafes, airports and hotels can expose your personal data to hackers. If you check your email or enter an account on a network without guarantee, you are at risk of leaking passwords and other sensitive information.

Use virtual personal networks (VPN) when connected to public Wi-Fi. This creates a safe personal connection and keeps your data safe. If you don’t have VPN, wait to access sensitive information until you are on a safe network.

Continue your software

Scammers often exploit old software with known security weaknesses. If your cellphone, laptop, or tablet runs an outdated application or operating system, it becomes more vulnerable to be attacked.

Set your device to install an update automatically. Routine updates to repair security bugs and help block new types of fraud. Check your settings to make sure everything is still there today.

Stay safe from technology fraud with support from the lab

Protecting yourself from fraud technology requires a mixture of awareness and action. Stay alert, do not be in a hurry to provide information, and always verify something suspicious before you respond.

If you have ever thought you have been targeted by fraud, bring your device to the lab. Our team can run full checks, delete all threats, and give you tips to strengthen your safety going forward.

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